Contact Oakwood Living

You can reach us through our contact form above, by phone at +1 (718) 456-2837, or by email at [email protected]. We typically respond to all inquiries within 24 hours during business days.

Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM, and Saturdays from 10:00 AM to 3:00 PM EST. We are closed on Sundays. For urgent matters outside business hours, please send us an email and we'll respond as soon as possible.

We strive to respond to all inquiries within 24 hours during business days. During peak periods or weekends, responses may take slightly longer, but we always aim to get back to you as quickly as possible.

Yes! We welcome visitors at our New York office located at 47 Madison Avenue, New York, NY 10010. We recommend calling ahead to schedule an appointment to ensure someone is available to assist you properly.

Currently, our primary language of communication is English. However, we're continuously working to expand our language support. If you need assistance in another language, please mention it in your message and we'll do our best to accommodate your needs.

To help us assist you better, please include relevant details about your inquiry such as your account information (if applicable), specific questions or concerns, and any relevant dates or reference numbers. The more information you provide, the faster we can resolve your inquiry.